

Hello, I’m Caroline Faiers, a qualified counsellor offering online counselling for adults and young people in Norwich, Norfolk and throughout the UK.
Life can sometimes feel overwhelming. You may find yourself overthinking, struggling with anxiety, feeling emotionally exhausted, or trying to cope with grief, loss or difficult life experiences. You do not have to face these feelings alone.
I offer a warm, supportive and non-judgemental online space where you can speak openly, feel heard, and begin to understand yourself more deeply.
Counselling gives you the opportunity to slow down and explore what may be affecting your wellbeing, relationships or sense of self.
Together, we can work through:
Anxiety and overthinking
Depression and low mood
Grief and bereavement
Stress and emotional overwhelm
Trauma and difficult past experiences
Relationship difficulties
Low self-esteem and self-worth
Life transitions and feeling stuck
My approach is compassionate, person-centred and tailored to you as an individual. I believe healing begins when someone feels truly listened to and accepted without judgement.
Seeking support is a brave decision.
If you are looking for online counselling in Norwich or anywhere in the UK, I welcome you to get in touch for an initial conversation.
You deserve support, understanding and the opportunity to move forward with greater clarity and hope.
Online counselling allows you to access support wherever you feel most comfortable.
Many people find online therapy easier to fit around work, caring responsibilities or daily life, while still experiencing the same depth of connection and support as in-person counselling.
I work with clients in Norwich, Norfolk and across the UK through secure online sessions.
I am a British Association of Counsellors and Psychotherapists registered counsellor. I undertook my training at the University of East Anglia and Suffolk University graduating with a BA in Person-Centred Counselling and a Post-grad Diploma in Person- Centred Counselling. I work to the highest of standards as prescribed by the BACP and am fully insured with Oxygen Insurance. Your data will be handled with sensitivity whilst complying with the UK General Data Protection Regulations. I have worked with clients at The St. Barnabas Counselling Centre, and Norfolk and Waveney Mind's Low Cost Counselling Service, prior to the inception of Pure Thoughts Counselling.
"You have helped me to understand and accept myself.Something I thought was never possible! "
"You have made me realise that there is a lot more to life and improved me as a person."
"It's amazing how things have changed so quickly for me. I feel like I can cope with the things I used to find so difficult"


